A battery boost, right where you are
Battery boost

A battery boost, right where you are

Dead battery in a driveway, a parking lot or an underground garage? Send one request and a certified operator near you comes to jump-start it, usually with no tow needed.

Unsafe, or anyone hurt? Call 911. On a 400-series highway or the QEW? Call 511.

When to call

When you need a boost

  • A click, or nothing at all, when you turn the key
  • Lights left on, or the car sat for a while
  • The first hard frost of the year
  • Dash lights flicker, then everything dies
Battery boost
What happens

From your request to back on the road

1

Send the request

In a garage, add the level and spot number.

2

An operator takes it

Their ETA and price come to you by text.

3

Jump-started

With a jump pack or cables, then checked.

4

If it won't hold

They can tow it instead, at a price they tell you first.

Have this ready

It helps the operator to know

  • Exactly where the car is: garage level and spot number if underground
  • Make and model
  • Whether the hood opens normally (some electric cars and hybrids differ)
  • Your keys
Battery boost
Good to know

Before you call

Underground garage?

Low ceilings stop big tow trucks. Say it is underground so an operator with a service vehicle or a low-profile truck takes it.

Once it starts

Let it run or take a drive before switching off, and get the battery tested soon. A battery that dies twice usually needs replacing.

Hybrids and EVs

They still have a small 12-volt battery that can go flat. Say the make and model so the operator knows what to bring.

If it turns out to need a tow

The operator will tell you. A tow is between you and a certified tow operator, under their own consent form and published rates. How to get a tow.

Can you boost a hybrid or an electric car?

Many can be boosted through their 12-volt battery. Say the make and model and the operator will tell you before they come.

What if it still will not start?

The operator can tow it, at a price they tell you first. You never have to say yes.

Need help right now?

Call, or send a request. It takes about a minute.

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